Every Call Answered. Even Mid-Job or Mid-Service.
An AI virtual receptionist that answers your business line, takes the details and sends them straight to you.
Many Customers Never Visit Your Website
They tap "Call" straight from Google. If nobody picks up, they ring the next number.
- Google search results
- Google Maps
- Your website
- Your van, card or menu
- Message to youName, number and the reason for the call, by text or email
- Booking requestJobs, appointments or tables, passed to you or your booking system
- Put through to a personUrgent calls go to your team, where you've set that up
The Same Call, Two Endings
21:34, a boiler's broken. Drag to compare. Example
With a virtual receptionist
"Thanks for calling Demo Heating. I'm the automated receptionist. I can take your details for the team."
"No hot water. It's Jo, NN3, 07700 900456."
Text sent to youJo, NN3, boiler repair. Call back from 8am.
With voicemail: the caller hears a recorded greeting, hangs up without leaving a message, and the business has nothing to follow up.
How a Call Goes
Two made-up businesses. Not client projects.
- Says it's an automated receptionist
- Answers from information you've approved
- Takes the details you'd ask for
- Only confirms what you've allowed it to
Thanks for calling Demo Heating. I'm the automated receptionist. The team's off for the evening, but I can take your details.
Our boiler's packed in. Do you cover NN3?
Yes, NN3 is in our area. Is there any hot water, and what's the best number to reach you?
No hot water. It's Jo, 07700 900456.
Thanks, Jo. The team will call you from 8am.
Text sent to the business
- Call
- Boiler repair, no hot water
- Area
- NN3
- Caller
- Jo, 07700 900456
- Next step
- Call back from 8am
Thanks for calling Demo Kitchen. I'm the automated receptionist. The team's busy with service, but I can help.
Have you got a table for four tomorrow at 7:30?
I can take a booking request for four at 7:30 tomorrow. Can I take a name and number?
Priya, 07700 900789. One of us has a nut allergy.
Thanks, Priya. I've noted the allergy for the team, who'll talk it through with you. You'll get a text once the table's confirmed.
Sent to the restaurant
- Request
- Table for 4, Sat 19:30
- Caller
- Priya, 07700 900789
- Note
- Nut allergy: staff to discuss
- Next step
- Confirm by text
What It Handles
You choose what it says and asks.
- Answers common questions
- Opening hours and directions
- Areas you cover
- Takes messages
- Job and quote requests
- Appointment requests
- Table booking requests
- Urgent call transfers
- Text or email summaries
For Restaurants: The Phone Rings During Service
Which is exactly when nobody can answer it.
- Table booking requests, passed to you or your booking system
- Opening times, directions and parking
- Large party and private event enquiries
- Allergy questions always go to your staff
You Stay in Control
Your script
It only says what you've approved.
Your rules
Choose when it answers: all the time, after hours, or when you're busy.
Honest with callers
Callers are told it's automated, and can leave a message for a person.
Nothing promised
No confirmed bookings or prices unless you've set that up.
Your data
How calls are stored and who sees them, agreed under UK data protection law.
Works with your website
Pairs with AI lead capture, so calls and chats arrive in one place.
Questions
Anything else? Ask us.
Do I need a new phone number?
Usually not. Calls are typically forwarded from your existing number. We check what your provider supports during the audit.
Will callers know it's automated?
Yes. It says so at the start of every call.
Can it put calls through to me?
Where your phone setup allows, urgent calls can be transferred to a number you choose.
Can it confirm table bookings?
Only when connected to a booking system you use. Otherwise it takes a request and you confirm it.
What about allergy questions?
It doesn't give allergy advice. It notes the question and passes it to your staff.
What does it cost?
A set-up fee and an ongoing fee, depending on call volume and setup. You'll get a written quote after the audit.
Stop Losing Calls to Voicemail.
We'll look at how your calls are answered now, and where a receptionist would help.